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UBGROUPSG Financial Services
Privy Box No. 920967
Singapore 929292
Attn: UBGROUPSG Contact Centre / Service Quality Department
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Find account support, report fraud, reach our business teams or share your banking experience.View contact directoryShare Your Experiences
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Tell us about your banking experience, provide a compliment or let us know how we can improve.Individual Banking
Help and Support
| Help and Support | Contact |
|---|---|
| UBGROUPSG Customer ServiceGeneral enquiries on banking, credit cards and CashPlus | 1800 222 2121 |
| Fraud & Scam Reporting HotlineAvailable 24 hours daily | +65 6255 0160 |
| UBGROUPSG Card Fee WaiversUse our digital self-service channels | Learn more › |
| Compliments and Suggestions | 1800 222 2121Feedback form |
| Complaints | 1800 222 2121Complaint form |
| Property LoansHotline available from 8am to 8pm daily | 1800 388 2121 |
| UBGROUPSG Sales Hotline | +65 6668 2087 |
| CPF Investment Scheme | 1800 538 8011 |
| UBGROUPSG Travel | +65 6252 6822 |
| Credit Management Division | +65 6868 5101 |
Corporate and Institutional Banking
Help and Support
| Office | Contact |
|---|---|
| Corporate Client ServicesMonday-Friday, 9:00am-6:30pm | 1800 226 6121 |
| Business Banking HotlineMonday-Friday, 8:00am-8:00pm excluding public holidays | +65 6259 8188 |
| Business Internet Banking Enquiries | 1800 226 6121 |
| BB Credit Management | +65 6868 5106 |
| Corporate Transaction ServicesImport and export bill enquiries | +65 6878 0707 |
| Remittances Enquiries | +65 6892 1111 |
Investor Relations
Speak with our Investor Relations team
For shareholder, financial results and investor enquiriesInvestor Relations enquiry ›
Investment Services
Help and Support
| Office | Contact |
|---|---|
| UBGROUPSG Asset Management Ltd | 1800 222 2228 |
| UBGROUPSG Venture Management Pte Ltd | +65 6539 3044 |
Share Your Experiences
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Your Feedback
Addressing your feedback
We value your feedback and are dedicated to addressing your concerns in a fair and timely manner. Write to us and we will strive to respond within five business days with the outcome of our review.
If the outcome does not meet your expectations, you may refer the matter to the Financial Industry Disputes Resolution Centre Ltd (FIDReC), an independent institution that resolves consumer financial disputes.
Contact us ›For further enquiries, you can:
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Get answers to common banking questions through our digital support channels.
Start a chat ›Visit Us
Locate the nearest UBGROUPSG branch, ATM or one of our worldwide offices.
UBGROUPSG Branch & ATM ›Worldwide offices ›